At Sweet Home, we want to ensure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, you can return it within 30 days from the date of delivery.

Eligible Items

To be eligible for a return, the item must be in its original condition with all tags attached. The item must also be in its original packaging and must not have been used or damaged in any way.

Return Process

To initiate a return, please follow these steps:

• Contact our customer service team via email or phone to request a return.
• Provide us with your order number and a reason for the return.
• We will provide you with a return shipping label and instructions on how to proceed.
• Once we receive the returned item, we will process the refund within 5-7 business days.

Refund Policy

Refunds will be issued in the original payment method. The refund amount will be the full price of the item, minus any shipping costs.

Exceptions

The following items are not eligible for return:

• Custom-made or personalized items
• Items that have been used or damaged
• Items that are missing their original packaging or tags
• Items that have been altered or modified in any way

Warranty Policy

At Sweet Home, we stand behind the quality of our products. If you receive a defective or damaged item, please contact our customer service team within 30 days from the date of delivery. We will replace the item free of charge.

Contact Us

If you have any questions or concerns about our Return Policy, please don’t hesitate to contact us. We are here to help.

• Email: [email protected]
• Phone: (318) 741-0723
• Address: 2826 Misty Ln, Bossier City, LA 71111, USA